For any reason you may return your unused, undamaged patio furniture covers by the following steps:
Send us images of the covers you received. Reference your order number. Email us at email@example.com. Please include a brief description. A support representative will contact you within 24 hours.
You may also call us directly at +1 281-609-2854. One of our support representatives will help resolve the issue. Please note we require all return requests to be emailed to firstname.lastname@example.org.
You may return your unused, undamaged patio furniture covers for a full refund. Simply ship your order back to our warehouse. Our address is listed on our Contact Us page. Please note you must cover all shipping expenses. We recommend ground shipping. Once we have confirmed the return and the issue, we will issue you a refund which will be present on your payment method within 3-5 business days.
Our reusable non-woven polypropylene covers are durable and long lasting. No matter what happens, we will cover your Ultra Premium patio covers with our LIFETIME WARRANTY! If your covers get damaged, cut, stretched, or even lost we will replace them. Our mission is to keep your furniture safe at all times and we are here to help. To learn more, please visit Lifetime Warranty
Simply message us on our live chat, call us, or email us your order number and state the reason for the replacement and we'll help resolve your concerns immediately.
If you would like a refund, simply mail us back your covers in the original packaging in which it was received in and we'll issue you a full refund.